We’re looking nowadays for fraud prevention that fits our small-medium business volume, as obviously Stripe’s Radar is missing many transactions, including obvious “I’m from Nigeria, but I buy with a US credit card” kind of charges.
20% they processed. Suggestions for any system?These regulations are firm, so we sadly have no flexibility with them. Pathetic industry. I would pick 2Co or SquareUp but not without more security measures to keep your company from being used as it is for chargebacks. They no consider this viability before and you don’t get any special advice before the first online payments. I like square up there really competitive I would take a look at them.We have a dispute open right now and have the feeling that is going to end up the same way as yours. Someone fraudulently established an account in my organization’s name. This is grossly unfair, why should the reseller be out of pocket because a customer decides to change their mind?I Have dealt with stripe and in the beginning like you said they were hard to get a hold of but very nice about any incidents only three have ever occurred. I know that sometimes merchants like paypal it doesn’t take long for them to shut you downUnfortunately, at this time we will need to stop offering service for kinsta.com. )”.Has anyone gone through similar issue and how can we solve this?
First, they promote fraud and will hold you accountable for their lack of security features. Plus a warning like “if this continues, we will have to suspend your account” a couple of weeks before the final decision would’ve been nice, too. meanwhile they are charging us fees and killing my business.In the meantime, I can’t pay my virtual team or my suppliers, which will close down my business very soon, and any payments I receive are being impounded against my company’s ‘debt’. However, I don’t expect the same from a company that we are a paying customer of. And you lose all the money plus fees plus 2.9% transaction fee on the disputed amount! What!We’re very sorry that we have to turn away your business, and wish you the best of luck moving forward.Like you say, Stripe you were meant to be the chosen one.As a reseller i would not recommend stripe. Braintree could decline your application when you are already on production with your application working. After three years of work, SAFESTRIP’s strong consortium of 18 partners showcased the project’s findings at the final event on 20 July. Doyou really need a surge protector? Paypal has a bad rep but this just showed me they probably aren’t that bad after allWe have used Paypal for 5 years , not a single dime lost in disputed charges etc. Welcome to SAFE STRIP.
We are already having the headache of trying to explain to our donors why this is happening and hopefully our reputation is not going to be damaged before we can even start! One of the nicest things about pay-as-you-go processors is that they generally have a pretty clear pricing structure. As today we lost 20.000 euros. Before starting Stripe, be very wary about this company and what you sell. Just make sure you have a real processing company not some wanna be as a back up. Not until they finally started accepting UK based companies. All you get is a story to wait two days to only receive an email repeating what you have sent in from day one.And they did: the API doesn’t feel like it’s only an afterthought like it does with PayPal, it’s a real pleasure to work with. We have have had zero problems with paypal but since trying stripe we have lost over 3k in money with ZERO support.
as I am writing it I am on line with someone in Singapore who has placed me on hold 20 minutes ago and I expect no resolution when they get back on the phone. CEO Patrick Collison nor Jeanne DeWitt Grosser speak out or reach out to customers. One would think they would want to actively work with a company to resolve matters like this. We wrote 2 times to the support, three days are gone and still no answer.That’s really dumb of them to admit any fault.
And they are threatening USA court action for debt recovery, unless I pay the chargeback fees that they made it impossible for me to avoid.I simply need a way to accept initial payments, charge monthly subscriptions ($5) and pay affiliates for their referrals.
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