If portal indicates a connection problem, determine how your inverter is connected to the Internet: Ease of use is pretty stand up easy. This tool helps especially when a feature like monitoring over the internet is not working. If portal indicates a panel/optimizer not producing, please call our office at 304-258-4733. Submitted by stefan on September 6, 2019 ... My SolarEdge inverter reports using Ethernet over powerline and the SolarEdge app works just fine on my phone. The SolarEdge App on the smartphone give you daily production information any where you go as long as the cell phone data or internet is available which makes it very easy to check the SolarEdge system on the fly to get electricity production information. This is what the SolarEdge CT looks like. It alerts you that your not connected and also able to see when alerts to problems are recognized by your system and notified to your installer. The following tables detail the possible LED and switch combinations, and what they mean. The production from your system will not be affected, and the data transmission will be resumed (and restored retroactively up to a certain limit) once the connection is re-established.SetApp is an app for smart devices that you use to commission and configure installations of SolarEdge SetApp-enabled inverters (without an LCD screen). Compatible with iPhone, iPad, and iPod touch.This app is available only on the App Store for iPhone and iPad.English, Chinese, Czech, Danish, Dutch, French, German, Italian, Japanese, Korean, Swedish If the system is not communicating, check the communication status screen of the LCD or of SetApp, and reference the error message in the installation guide.You should contact your solar installer for all performance-related inquiries.Press once the green button at the bottom of the inverter or the ok button on the front of the inverter. You should always open the app before visiting the site, while your smart device is connected to Wi-Fi, to ensure that you have the latest version.You can also log in to the support center and check out our comprehensive knowledge base library, providing one central resource filled with technical articles and videos to help troubleshoot your service issue.SolarEdge highly recommends connecting your system to the SolarEdge monitoring platform for enhanced PV performance monitoring. Inverters with LCD screens will display “S_OK” when they are connected to SolarEdge servers. 3. If you are selling a home and want to transfer access to the new owner, please contact us at support@solaredge.com with the new owner’s name, email address, and address of the home so we can complete a transfer. I’ve been using the SolarEdge monitoring app on my iPhone the past year and a half. We could always have a wired LAN cable installed, but things have worked out. There only quirk for me was that we had the ZigBee wireless setup which had to be relocated so the signal was better. The power production information will be displayed.Turning off your Wi-Fi will prevent your system from communicating with the monitoring platform. The application enables users to view the most updated data and be up to speed with their site’s performance. Your inverter has a switch and three colored LEDs that indicate system information, such as errors or performance. I especially like the day/week/month and year views which allowed me to see at a glance and compare my production, consumption (if you have that) and I believe they offer actual consumption also.

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