Joining us this morning during the Q&A portion are members of our executive management team in the U.S., Teresa White, President of Aflac U.S.; Eric Kirsch, Global Chief Investment Officer and President of Aflac Global Investments; Rich Williams, Chief Distribution Officer; Al Riggieri, Global Chief Risk Officer and Chief Actuary; and Steve Beaver, CFO of Aflac U.S. We are also joined by members of our executive management team in Tokyo at Aflac Life Insurance Japan; Charles Lake, Chairman and Representative Director, President of Aflac International; Masatoshi Koide, President and Representative Director; Todd Daniels, Director and CFO; and Koji Ariyoshi, Director and Head of Sales and Marketing.As Fred noted, we are carefully monitoring persistency in the U.S. as premium grace periods expire and economic, particularly unemployment conditions develop. How are things moving along with them on the regulatory front, customer perceptions and when might they get back on it assuming we could get beyond COVID-19 pressures, when might they get back on a track that was consistent with, say, 2017 or 2018 in terms of sales?Yes, we definitely are.
Turning to the U.S., the story, of course, is very different. And so because we recruit so many people across the country that come to us without previous insurance experience, that licensing becomes critical. And I think last quarter, you had given some guidance on April sales, if you have anything similar to July.All right. Thank you.Thanks, Dan. [Operator Instructions] Please be advised, today's conference is being recorded.All right. Now that the shops have been reopened for a while, the number of customers and the traffic coming into shops are on the increase. At this point, we deem it more efficient to temporarily hold capital at the subsidiary level versus at the holding company. The P/E ratio of AFLAC is 9.18, which means that it is trading at a less expensive P/E ratio than the market average P/E ratio of about 16.67. Additionally, we will enhance this system to enable smartphone-based insurance application ahead of all other companies in Japan. In fact, two weeks ago, Aflac Japan received the honor of being the number 1 company in customer loyalty among the 13 life insurance companies in the NTT Com Online benchmark survey. So just any sort of color on what's going on, obviously, in the fourth quarter, the broker sales will pick up, but any color on the agency channel.
We had a delay there.
Aflac has quietly increased earnings per share for the last 10 years at about a 13% annual clip.
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