Because my last apartment was older and not energy efficient I had an outstanding balance when I moved.
Duquesne Light Shares Tips to Stay Safe Near Electrical Lines & Equipment Allconnect is … Even if utility clients decide to go with a different supplier, they still receive just one bill from their utility.In recent weeks, the calls came so frequently, Greenfield resident Tonia Barnes stopped answering her phone. The PUC has brought a number of cases against licensed suppliers who attributed bad behavior to vendors, although they are still responsible for the results.The office of competitive market oversight is weighing whether it makes sense for telemarketers to adhere to the same regulations that bind door-to-door sales — such as letting the PUC and municipal officials know in advance that there will be a telemarketing campaign, and disclosing which vendors will be carrying it out.In April, the commission issued a letter to energy suppliers that stressed they must adhere to the 2012 regulations on customer interactions whether they make contact with customers in person or by phone.Please give an overall site rating:You’ve been overcharged by your electric supplier, it says. Duquesne Light - Phone call: confirmed they have no idea who the guy was at my door. Duquesne Light, for example, has “experienced some very similar impacts” as described in the PUC’s complaint against Verde, said the utility’s new chief customer officer, David Johnson. Over the past decade, as utility rate caps came off and consumers began to shop for electricity, regulators have had to navigate the boundaries of giving consumers choice and protecting them from unscrupulous or confusing marketing tactics.“They call, and I don’t pick up. How to Change the Account Name If you want to change the name on the Duquesne Light account for your residence, please contact us at 412-393-7100. 24/7 Duquesne Light Company consumer reviews, complaints, ... and I was just told there will be another outage. Barnes is so worried about answering any question in the affirmative — even “Can you hear me okay?” — for fear of consenting to something she doesn’t want, she says no to everything.Like us on Facebook to see similar storiesThe complaint against Verde includes a menu of alleged malpractice, such as spoofing utility numbers, agents representing themselves as utility affiliates, threats to shut off service and claiming customers must switch suppliers.“We do see situations where a small number of suppliers cross the line — with misleading or deceptive sales practices or other violations — and the commission takes those situations very seriously,” he said.But the problem, Mr. Johnson said, goes way beyond one company. “Safety is always the most important factor when working around electricity,” said Dan Wesolowski, Senior Manager of Safety, Health, and Environmental at Duquesne Light Company. The PUC’s staff claims the company even enrolled three dead people in its program.Duquesne Light, for example, has “experienced some very similar impacts” as described in the PUC’s complaint against Verde, said the utility’s new chief customer officer, David Johnson. Back then, the main concern was door-to-door sales — how to prevent strong arm tactics, ensure customer safety and avoid confusion in person.Just last month, the PUC’s bureau of investigations and enforcement proposed an $8.8 million fine against Texas-based Verde Energy for more than 8,000 alleged violations of rules governing electricity suppliers. The investigators are also asking the commission to revoke Verde’s license, blocking its ability to do business in Pennsylvania.One of the many robocalls aimed at Pittsburgh-area residents over the past few months begins with “an apology from your electric utility.”The representative on the other end of the line laughed.Since then, marketing has evolved and phone solicitations seem to have taken over.Nils Hagen-Frederiksen, a spokesman for the PUC, noted that nearly 2 million electric customers shop for electricity in Pennsylvania, representing the majority of electric consumption in the state.And coming up in the next few weeks, the PUC is expected to approve new disclosure regulations for electricity sales aimed at making pricing information clearer and more transparent for consumers.“I think there’s just some unscrupulous companies out there that will do anything for a dollar.
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